Please allow 2-3 weeks for print delivery due to shipping delays related to COVID-19. 

Frequently Asked Questions

 
 

WHAT SHOULD I BUY? 

You should buy art that you love and will give you joy when you see it. Art should make your experience of life and home more profound. No two works of art are alike, and the way you experience a piece might be very different from how others experience it. 
If it makes you ask questions, provides you with new insights, and makes you feel joy, then it is worth investing in. 

CARING FOR ART: SHIPPING 

PRINTS: 

** COVID -19 HAS DELAYED PRINTING AND SHIPPING TIMES. EXPECT 2-3 WEEKS FOR PRINT ORDERS. ***

We do our best to ensure your order arrives in a timely manner. In general, most frame orders are processed, produced and shipped within 2-3 business days - and typically arrive in 4-5 business days. Canvas orders are usually produced in 3-4 days, arriving in 5-6 business days. Next day and 2-day express shipping are available, however please note that these options will not affect processing time. International orders typically arrive within 6-10 business via USPS Priority Mail.

The shipping price is calculated based on weight coefficient of each item. Tracking information will be emailed to you as soon as available.

ORIGINALS: 

I ship original art via USPS or FedEx within the US and I offer free shipping on original artworks over $500. The shipping price is based on price of the item. Tracking information will be emailed to you as soon as available. 

For international collectors, buyers are responsible for any customs and import taxes that may apply. Delays due to customes may occur and are outside of my control. 

Artwork is fragile and I take great care in packing the artwork so that it arrives safely at its destination. In the event  awork is damaged in transit to you, please contact me! Send a photo of the damage and we will wokr together for repair, return or carrier insurance claim. 

or US territories outside of the 48 contiguous states (Alaska, Guam, Hawaii, Puerto Rico, Virgin Islands), please expect a few extra business days for shipping.   

CAN I SHIP TO CANADA/INTERNATIONAL/APO/FPO ADDRESSES? 

Yes. Additional charges may apply. Items will be shipped USPS Priority International or FedEx, per request. 

👔
4
4
5
👔
1
👔
1
👔
1

CARING FOR ART: FRAMING

I have six years experience as a professional picture framer. Original art is an investment and how it is framed can make or break the way it looks in your space. How you frame the work can also affect the way your work ages. Making good archival choices in choosing framing materials can make your art last for generations. Whenever you purchase a work on paper I include a free "Framing Recommendations" sheet so you can be sure to give your piece the best possible care. Read more about framing on my blog. 

HOW DO I PAY? 

My online store securely processes payments through Paypal or any major credit card. 

What if I have questions or problems?

I want to do everything I can to help you live your life surrounded by beauty. If you would like to consult about your pieces or if you have any problems, please don't hesitate to contact me by email at paintings@michellepaine.com or by phone (567) 343-1649. 

MY GUARANTEE: RETURNS/EXCHANGES/REFUNDS

PRINTS

I want you to love your print! I will provide a no charge replacement or refund for any quality issues. In that case I may request to have the order returned. I will provide a refund or a no charge replacement for any orders damaged in shipping. For refund or replacement please contact me

ORIGINAL ART

Original art is a huge investment. I want you to love your art piece so that it can speak to you for years to come. If it turns out to be not exactly what you expected, I gladly accept returns and exchanges. Just contact me within 14 days of delivery and ship items back to me within 30 days of delivery. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. 

HOW LONG DOES IT TAKE TO PROCESS A REFUND? 

Processing a refund can take up to 7-10 business days. 

WHO TO CONTACT? 

You can reach out at any time by email at paintings@michellepaine.com or by phone at (567) 343-1649.

🤓
4
🤓
4
🤓
4
🤓
4
🤝
4

How can I keep up with your new work?

Sign up HERE to get exclusive invitations to exhibits, sales, and VIP access to new work. You can also follow me on Facebook or Instagram where I am frequently posting new artwork.

SHARING IMAGES

©Michelle Arnold Paine All Rights Reserved

I'm happy for you to take a photo of your original Michelle Arnold Paine in its new home and share on social media. I want the world to know how much you love it! Please tag me! 

All original artworks are signed by me, the artist. Original work becomes the property of you, the collector, but I, the artist, retain the copyright to the image, including the right to sell reproductions. Please contact mew for permission to use images of my artwork for publication, commercial purposes, or presentation purposes. 

PRIVACY POLICY

You can access the detailed, GDPR compliant privacy policy HERE




1c crunched snajej
1c crunched snajej

Trusted Art Seller

The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

2b crunched ctmrym
2b crunched ctmrym

Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

Original art is a huge investment. I want you to love your art piece so that it can speak to you for years to come. If it turns out to be not exactly what you expected, I gladly accept returns and exchanges. Just contact me within 14 days of delivery and ship items back to me within 30 days of delivery. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

3c crunched udpkob
3c crunched udpkob

Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

4b crunched foaiql

Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

Watercolor and ink drawings are created on 100% archival paper. Oil paintings are created with high quality professional archival artist materials and ready to last for generations.

4b crunched foaiql
Saved Successfully.

This is only visible to you because you are logged in and are authorized to manage this website. This message is not visible to other website visitors.

×

Import From Instagram

Click on any Image to continue

Create a New Favorite List

×
Name

Badge ar compatible

The above preview shows how to use the live preview on this website. The image displayed is just an example, and is not available for sale.

Badge ar compatible

This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

×

Manage Favorites

Below, select which favorite lists you would like to save this product into.

×

SAVE 15% ON YOUR FIRST PRINT ORDER.

Enter your email below and we'll email you a 15% OFF Coupon right now.

= required

This offer is valid for NEW CUSTOMERS only.