WHAT SHOULD I BUY? 

You should buy art that you love and will give you joy when you see it. Art should make your experience of life and home more profound. No two works of art are alike, and the way you experience a piece might be very different from how others experience it. 
If it makes you ask questions, provides you with new insights, and makes you feel joy, then it is worth investing in. 

CARING FOR ART: SHIPPING 

PRINTS: 

** COVID -19 HAS DELAYED PRINTING AND SHIPPING TIMES. EXPECT 2-3 WEEKS FOR PRINT ORDERS. ***

We do our best to ensure your order arrives in a timely manner. In general, most frame orders are processed, produced and shipped within 2-3 business days - and typically arrive in 4-5 business days. Canvas orders are usually produced in 3-4 days, arriving in 5-6 business days. Next day and 2-day express shipping are available, however please note that these options will not affect processing time. International orders typically arrive within 6-10 business via USPS Priority Mail.

The shipping price is calculated based on weight coefficient of each item. Tracking information will be emailed to you as soon as available.

CARING FOR ART: FRAMING

I have six years experience as a professional picture framer. Original art is an investment and how it is framed can make or break the way it looks in your space. How you frame the work can also affect the way your work ages. Making good archival choices in choosing framing materials can make your art last for generations. Whenever you purchase a work on paper I include a free "Framing Recommendations" sheet so you can be sure to give your piece the best possible care. Read more about framing on my blog. 

HOW DO I PAY? 

My online store securely processes payments through Paypal or any major credit card. 

What if I have questions or problems?

I want to do everything I can to help you live your life surrounded by beauty. If you would like to consult about your pieces or if you have any problems, please don't hesitate to contact me by email at paintings@michellepaine.com or by phone (567) 343-1649. 

MY GUARANTEE: RETURNS/EXCHANGES/REFUNDS

PRINTS

I want you to love your print! I will provide a no charge replacement or refund for any quality issues. In that case I may request to have the order returned. I will provide a refund or a no charge replacement for any orders damaged in shipping. For refund or replacement please contact me. 

ORIGINAL ART

Original art is a huge investment. I want you to love your art piece so that it can speak to you for years to come. If it turns out to be not exactly what you expected, I gladly accept returns and exchanges. Just contact me within 14 days of delivery and ship items back to me within 30 days of delivery. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. 

HOW LONG DOES IT TAKE TO PROCESS A REFUND? 

Processing a refund can take up to 7-10 business days. 

WHO TO CONTACT? 

You can reach out at any time by email at paintings@michellepaine.com or by phone at (567) 343-1649.

How can I keep up with your new work?

Sign up HERE to get exclusive invitations to exhibits, sales, and VIP access to new work. You can also follow me on Facebook or Instagram where I am frequently posting new artwork.

SHARING IMAGES

I'm happy for you to take a photo of your original Michelle Arnold Paine in its new home and share on social media. I want the world to know how much you love it! Please tag me! 

All original artworks are signed by me, the artist. Original work becomes the property of you, the collector, but I, the artist, retain the copyright to the image, including the right to sell reproductions. Please contact mew for permission to use images of my artwork for publication, commercial purposes, or presentation purposes. 

PRIVACY POLICY

You can access the detailed, GDPR compliant privacy policy HERE.