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Frequently Asked Questions


What Should I Buy?


You should buy art that you LOVE, art that will give you joy every time you see it. Art should make your experience of your life and your home more profound. No two works of art are alike, just as no two snowflakes, and no two people are alike. And the way you experience a piece might be very different from how others experience it.

If it makes you ask questions, provides you with new insights, and makes you feel joy, then it is worth investing in. The artist who made it has accomplished no small thing — something that took years of training and professional experience to achieve. For you to take that into your home requires a financial investment – just as the artist made a financial investment of time, materials, and education to create that work. 

Caring for Art: Shipping

Artwork is fragile and I take great care in packing the artworks so that it arrives safely at its destination. In the event a work is damaged in transit to you, please contact me! Send a quick photo of the damage and we can work together for repair, return or carrier insurance claim.

I ship USPS within the US and I offer free shipping on items over $100. For international collectors, buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

Caring for Art: Framing

I have six years experience as a professional picture framer. Original art is an investment and how you frame it can make or break the way it looks in your space. How you frame the work can also affect the way your work ages. Making good choices in choosing framing materials can make your art last for generations. Whenever you purchase a work on paper I include a free “Framing Recommendations” sheet so you can be sure to give your piece the best possible care. 

 

How do I pay?


My online store processes all payments through Paypal or any major credit card! 

 

My Guarantee: Returns/Exchanges/Refunds

Original art is a huge investment. I want you to love your art piece so that it can speak to you for years to come. If it turns out to be not exactly what you expected, I gladly accept returns and exchanges. Just contact me within 14 days of delivery and ship items back to me within 30 days of delivery. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

 

How can I keep up with your new work? 

New work sometimes makes it to Instagram or Facebook before it appears here on the web store. Follow her at 
http://www.instagram.com/paine.michelle and http://www.facebook.com/michellearnoldpainefineart.

 

Sharing Images

©Michelle Arnold Paine All Rights Reserved

 

All original artworks are signed by me, the artist. Original work becomes the property of you, the collector, but I, the artist, retain the copyright to the image, including the right to sell reproductions. Please contact me for permission to use images of my artwork for publication, commercial purposes, or presentation purposes.

All that being said: I’m happy for you to take a photo of your original Michelle Arnold Paine in its new home and share it with me on email or on social media. I want the world to know how much you love it!

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Trusted Art Seller

This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

Original art is a huge investment. I want you to love your art piece so that it can speak to you for years to come. If it turns out to be not exactly what you expected, I gladly accept returns and exchanges. Just contact me within 14 days of delivery and ship items back to me within 30 days of delivery. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

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Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

Watercolor and ink drawings are created on 100% cotton archival paper. Oil paintings are created with high quality professional archival artist materials and ready to last for generations.

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